Not quite happy with your purchase? No worries.
We offer a no quibble returns service for our online customers
Please return in original packaging with a valid receipt (clothing must not be worn and tags must still be attached) within 7 days. Please note sale items as well as earrings and other body piercings are non-returnable.
Any items returned after the threshold can be exchanged or a credit note can be given (these are valid for six months).
Include your invoice and note any reasons for return, we will refund within 8 working days into your account.
Please note – We do not cover return postage or refund any postage or packaging that has already been paid.
If you would like to exchange a garment – please make a separate order and send the unwanted item back to us (as above) or get in touch with our team for further help and advice.
Call our shop – 07955119787 or email us – email@example.com
In the unlikely event that the item purchased is faulty please note problem on invoice and we will endeavor to send out a replacement, on some occasions this may not be possible so we will issue a refund.
Alternatively, items bought online can be exchanged or a credit note issued in store.
Delivery & Collecting In store
Our deliveries use Royal Mail 2nd Class, with a fixed price of £2.99. We offer free delivery on orders over £30.
To do click & collect, select 'collect from store' at checkout, then collect within the 9:30-5 time frame, Monday - Saturday. This is free of charge.